Information we collect

When you book a demo, fill out our contact form, or become a customer, we may collect your name, business name, email address, and phone number. When our text messaging service is active for your business, we also collect the phone numbers of your callers and basic call/message metadata (such as the time and date of a missed call or text). We use this information only to provide the service — nothing more.

Text messaging (SMS)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold or shared with any third party for any reason.

Message frequency is low: a caller typically receives one automated text reply when a call goes unanswered, plus replies if they text us directly. Message and data rates may apply.

Reply STOP at any time to opt out of text messages. Reply HELP for help.

How we use information

We use this information to respond to your inquiries, provide and manage the automation services you sign up for, and communicate with you about your account. We do not sell your information to third parties.

Information sharing

Outside of the text messaging opt-in data described above, we may share information with the tools you ask us to connect to (for example, your scheduling software or CRM) and with service providers who help us run our business, such as our booking and form providers.

Data security

We take reasonable steps to protect the information you share with us, but no method of storage or transmission is completely secure.

Your rights

You can ask us to access, correct, or delete the information we hold about you at any time by contacting us.

Contact us

Questions about this policy or our text messaging program? Reach us at anand@valleyautomations.biz.